Shipping policy

Shipping & Delivery Policy

At Doe Wear, we make sure your order reaches you safely and on time. Below are the details of our shipping policy.

1. Coverage
We currently ship and deliver within the Arab Republic of Egypt, to all governorates.

2. Processing & Delivery Time

• Orders are processed within 1 to 3 business days from confirmation.
• Delivery typically takes 2 to 5 business days depending on the governorate, and may take slightly longer in remote areas or during peak seasons, sales, and holidays.
• Business days exclude Fridays and official holidays.

3. Shipping Costs
Shipping cost is calculated and clearly displayed to you at checkout before payment, and varies by governorate/area.

4. Order Tracking
After your order ships, we will contact you with shipment details (where available) and follow up on the delivery status.

5. Delays or Failed Delivery
In the event of any delay beyond our control (such as courier conditions or inaccurate address details), we will contact you to resolve it. Please make sure your address and phone number are correct at checkout to avoid delays.

6. Receiving Your Order
Please inspect the external condition of the parcel upon receipt. If there is visible packaging damage, please notify the courier, document it, and contact us immediately.

7. Incorrect Address or Unavailability
If delivery fails due to incorrect details or the recipient's unavailability after several attempts, the order may be returned to us, and we will contact you to rearrange.

For inquiries about your order: doewear2@gmail.com